Thank you for considering Rachel A. Clingen for your upcoming event or wedding. We like to help our potential clients understand what they can expect at their first consultation. Before booking your appointment with us, we encourage you to have your date and venue solidified. This will allow us to ensure we will be available for your event.
Your first consultation
Your first free no/obligation consultation will be with either Jessy or Rachel. While Rachel would love to meet every potential customer, it is just not possible. We are not able to guarantee that you will be meeting with one person over another, however, we can assure you that one can expect to enjoy the same experience and receive the same information regardless of your design representative. Many of our clients are from out of country and we are happy to accommodate appointments via Skype.
The goal of the first appointment is to educate the client on our pricing structure based on what your needs might be. Since most brides visit us one to two years in advance of their wedding, more then likely, they may not not have established their specific needs like colour palette or even design style, however, we have found, still want some preliminary pricing. For this reason, we have a simple and accurate way of giving pricing at this appointment based on our experience of average requirements. We suggest one of two types of initial appointments,
Aside from our award winning floral designs, our unique and vast product decor line allows for a unique and custom design experience. Many of our products used in our designs have the same dollar value, giving our clients many options within the same price point. We will suggest some basic creative aspects based on what your theme might be however, this meeting is not intended to be a full design appointment but rather an information session on our company, pricing and of course, time for us to share with you some of our fabulous work.
Should you want a more design focused experience, we will require disclosure of total floral and decor budget so that we can offer creative insight within your budget structure. Should you have unique design ideas, feel free to share with us and we are happy to quote.
Should you decide to solidify your date with us, we will have you sign a contract and customer information form as well as leave a deposit.
Your second consultation
As a booked client, your second meeting is referred to as the ‘design and detail appointment’
. This is usually done four to five months before your special day. At this meeting, creative input and discussion reaches a new level. We will discuss in more detail, your colour palette and the style you would like to see represented at your wedding or event. While some of our clients may have existing ideas they would like us to replicate others may want to investigate new ideas. We are always excited to give creative input to make your event one of kind! Any custom work can be assessed and quoted on at this time.
Most of our clients can expect to visit us one more time for the final appointment. (Some of our more detailed assignments may require additional time together). This is usually about two weeks before the event. This appointment is to finalize numbers and make any last minute changes or revisions to the file.